Engineering turn-around at Big Health

Achievements  

• Fulfilled critical client needs and enabled new clients bookings
• Built capacity to meet the business needs by scaling a fully remote team to 7 managers and 60+ engineers and off-shore contractors through a tight partnership with the people, product and finance teams.
• Reduced software delivery lead time by 20%, improving business reactivity to users feedback through automation and process simplifications.
• Maintained high engagement through empowerment, coaching, Hackathons, knowledge sharing and team events.

Story  

Big Health’s mission is to help millions back to good mental health. They offer a suite of digital therapeutics products that are safe and effective non-drug alternatives for mental health.

This 150 people company was stuck in a multi-year attempt to consolidate their old and new products into a new platform. This resulted in trust issues, stalled product roadmap and low morale.

By empowering our remote teams across US and Europe, growing from 20 to 60+ engineers and managers, eliminating organizational inefficiencies, investing in new capabilities, clarifying and instrumenting goals, we were able to evolve into the necessary structure needed to serve the business, complete the replatforming and enable new opportunities.

It has been inspiring to see how much folks can achieve when given clear goals, autonomy and the proper tools.